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Delivery & Payment

Payment Methods:

We accept the following methods of payment:

  • Credit/Debit card (not American Express)
  • Bank Transfer in £ Sterling and € euros
  • Cash
  • Cheques

Credit accounts

Purchase Orders

We accept written purchase orders by email, fax or post from all parts of the world.  We also accept telephone orders and orders in person.  Our office hours are Mon to Thurs 9:00-4:30 and until 3:30 on Fri.

For first orders and orders outside of the UK, we will normally issue a pro-forma invoice upon receipt of your order.  This will be due for payment prior to dispatch.

If this is your first order with us, please ensure that you include the following information:

  • Contact name
  • Company name
  • Invoice address and phone number
  • Delivery address and phone number (if different to the invoice address)
  • VAT & EORI numbers as applicable
  • Goods Inwards delivery times

We always try to accommodate urgent turnaround requests so if there is an urgency to your order, please let us know.  For ongoing requirements, we can also accommodate call off orders to ensure delivery to suit your schedule.

Delivery methods

Delivery Costs

Delivery times

Destination Delivery Option Estimated Time
Mainland UK Next Day Anytime next day
Next Day Express-Pak (up to 5kg) Anytime next day
Next Day Before 10:30 Guaranteed next day by 10:30am
Next Day Before Midday Guaranteed next day by 12pm
Saturday Before 10.30 Guaranteed Sat by 10:30am
Saturday Before Midday Guaranteed Sat by 12pm
 Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles, Dublin  2 Day Service  2 days from Dispatch
 Next Day  Anytime next day
 Next Day Before Midday  Guaranteed next day by 12pm
 Saturday  Anytime Saturday
Belgium, France (incl Monaco), Germany, Luxembourg, Netherlands, Republic of Ireland (see above for Dublin) 2 Day Service 2 days from dispatch
Austria, Denmark, Liechtenstein, Switzerland 3 Day Service 3 days from dispatch
Czech Republic, Italy, Slovakia, Spain 3-4 Day Service 3-4 days from dispatch
Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden 4-5 Day service 4-5 days from dispatch
Bosnia-Herzegovina, Bulgaria, Croatia, Greece, Iceland, Latvia, Lithuania, Montenegro, Norway, Romania, Serbia 4-6 Day Service 4-6 days from dispatch
Any other destination Please contact us for details

Our valued customers