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FAQs

Meet the friendly and knowledgeable team behind Printasleeve.

Our offices are open during the hours of 9.00-4.30 Mon to Thurs and until 3.30 on Fri.  We are happy to respond to enquiries by telephone, email, fax, post or in person. We endeavour to respond to enquiries within 24 hours, however if there is a particular urgency, please let us know at the time of enquiry.

We like to receive written orders by email, fax or post. It is also possible to order by phone during office hours. Payment methods include credit/debit card, bank transfer and credit account (subject to references) in £ sterling and in €. For full details please refer to our delivery and payment information.

Yes, however we sometimes impose a minimum order quantity or small order charge if for non stock items. For more information, please refer to our delivery and payment information or contact us.

Delivery is free on orders over £200 (excluding VAT) to mainland UK. Orders are dispatched via our courier’s next day service. Alternatively, for small packages, we can dispatch by Royal Mail by prior arrangement. Carriage outside the UK is by courier or Royal Mail. For more information please refer to our delivery and payment information.

We hold stock of the vast majority of our standard products in all sizes and colours and these are generally available for next day delivery to most UK locations. For printing, cutting and re-reeling, services please allow extra time. Where an order is urgent, please contact us. For more information please refer to our delivery and payment information.

We are happy to supply small free material samples and examples of printing for you to evaluate before placing your order. For bespoke printing orders, we may charge a small fee towards tooling and/or set up fees. Please contact us with your request.

Yes, we offer discounts based on quantity and frequency of re-order. Please contact us for details.

On our product pages, we give the supplied (unshrunk) diameter and, where applicable, the final (shrunk) diameter. For braids and some non-shrink sleeving, application ranges are also provided. To find the correct size for your application, you will need 2 measurements -the outside diameter of the cable or component to be covered as well as the diameter(s) of any components or cabling the sleeve will need to pass over during fitting. Compare these two measurements to the information provided on our product pages to find the best fit. Where your application is fitted inside another component, you may also need to consider the wall thickness of products. The figure given for this is the final wall thickness when fully shrunk or as supplied for non-shrink tubings. For the length of cut pieces, it is worth remembering that longitudinal change when shrinking is minimal, however where braids and non-shrink sleeving is at the higher end of their application range, there may be a perceptible shortening in sleeve length. If in doubt, please contact us for advice and/or samples.

As part of the fully comprehensive print process, we offer a free artwork service. This involves, advising on print suitability and resizing. We accept many formats including jpg, png, PDF and spreadsheets. For best results, please provide images/ information in black and white, save using the best quality and provide details of final shrunk size(s). For more detailed guidance please contact us.

Heatshrinkable products can be applied using a heatgun, oven, or in some cases a domestic hairdryer! For certain sleevings, tools are available to ease application and cutting. Contact us for advice on any available tooling and where we do not supply ourselves, we can provide details of stockists.

Please see individual product pages for information of standard colour and size ranges. Where a required colour or size is not available as standard, we may be able to supply to special order. For details, please contact us.

For many of our products, shelf life is indefinite when stored in the correct conditions. For details of the shelf life and ideal storage conditions of specific products, please contact us.

Approvals are listed on individual product pages and in our Approvals section. This is for guidance only. For exact up-to-date certification or a required approval, standard or certification is not listed, please contact us for advice.

Can’t find the answer you need?

If your question is not answered on this page, please feel free to send us a message or contact us by either calling us on 01935 881516, emailing us at info@printasleeve.com.

Our valued customers